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What is Full Service?

Full Service hotels offer amenities and additional services which may be included with or in addition to the room rate. Examples of such services include: restaurant (three meals per day and room service) or bar, bell staff services, concierge services, spa services and guest room high-speed internet access.

 

Full Service Hotels

Our Full Service managers possess a solid understanding of one or more key areas of the hotel operation, which may include any of the following: Front Office, Housekeeping, Sales (including Catering, Event Services), Revenue Management, Finance, Human Resources, Loss Prevention, Engineering or Food & Beverage (Restaurants, Banquets, Stewarding, Beverage, Room Service, Culinary). Given the wide array of service offerings in a Full Service hotel, a manager in Full Service property must understand the service complexities for business and leisure travelers seeking the very finest accommodations, service, amenities and value. Our managers understand the purpose and function of their department within the hotel's organizational structure and the importance of synergies and relationships between the key departments.

Learn more about our Full Service Brands in The Hilton Family:

 
 
 

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